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Orders are processed and shipped within 4-7 business days after placement.

This excludes official holidays and weekends.

The shipping company will contact customers directly to arrange the delivery time.

All orders are hand-packed with care and shipped from Cairo, Egypt.

You can inspect the product in the presence of the delivery representative within a maximum of 10 minutes.

Requests for exchange or return must be made within 3 days of receiving the order.

Additional shipping fees will apply for retrieving the order.

The item must be in its original condition, with tags attached, unused, and unwashed.

The refund will be processed within 14 days of receiving the returned item after our team ensures its quality.

Refunds will be issued via (InstaPay or Vodafone Cash).

For your convenience, we recommend thoroughly inspecting the order before accepting it. With love, 🤍